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Immediate coverage
Maintain sales activity while a position is vacant or a new leader gets established.
Back to Sales Specialists
Onsite Sales Specialists
Put experienced sales leadership inside the community when timing matters
An Onsite Sales Specialist steps into the daily sales operation during a vacancy, lease-up, launch, transition, or period of concentrated occupancy pressure.
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Full-cycle selling
Work inquiry response, discovery, tours, follow-up, deposits, and move-ins onsite.
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Team lift
Model strong execution and coach the existing team while completing the work.
How the service works
Focused selling inside the community
The specialist becomes part of the operating rhythm and concentrates on the activities most likely to create near-term movement.
Alongside direct selling, the engagement creates clearer KPIs, stronger database habits, and practical learning for the team that remains after the assignment.
Scope
The work can include
- Inquiry response, discovery, and tour execution
- Database review and lead prioritization
- Prospect follow-up through deposit and move-in
- Daily sales planning and KPI tracking
- Team coaching and new-director mentoring
- Leadership reporting and transition planning
Client outcomes and case studies
Results our clients can measure
Explore the challenge, the work, and the results. Each example includes the full published case study.
The Arbors at Stoneham, MA
40 move-ins in 9 months
9-month onsite assignment
Occupancy grew 9 months in a row, a 37% increase, with a 20.6× reported return.
At a glance
- Move-ins (17 the prior 9 months)
- 40
- Tour-to-deposit ratio (from 13%)
- 23%
- Tour-to-move-in ratio (from 12%)
- 21%
- Reported ROI
- 20.6×
Read the full outcome
An onsite sales specialist worked alongside the team at this assisted living and memory care community, more than doubling move-ins compared with the prior 9 months, raising conversion rates, and strengthening the community’s sales-focused culture.
- Move-ins (17 the prior 9 months)
- 40
- Tour-to-deposit ratio (from 13%)
- 23%
- Tour-to-move-in ratio (from 12%)
- 21%
- Reported ROI
- 20.6×
- Call outs
- 2,416
- Emails and texts
- 3,134
- Cold leads warmed
- 124
- Past-due tasks cleared, then kept at zero
- 989
ROI is based on the average monthly fee over a 12-month stay. Prior figures cover the 9 months before the engagement.
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Individual client results are not a guarantee of future performance. See each study for the engagement period and calculation basis.
Testimonials
What clients say about us
“It was such a pleasure to work with Sheree while she was here. She made such a nice impression on our team, residents and prospects.”
“(Grow Your Occupancy Onsite Sales Specialist) Jen S. was amazing at Snow Canyon and created urgency. When Jen was with us, we had the most move ins the community has ever had since the opened over a year ago.”
“Utilizing GROW’s onsite sales specialist was pivotal in the continuation of our sales process, ensuring continued speed to lead and enhancing the customer’s experience every step of the way while we recruited talent.”
Next step
Talk through the pressure point and the result you need
Share what is happening now. We’ll help identify whether this service—or another kind of support—is the clearest next step.