Senior Living Mystery Shopping

Gain a fresh set of eyes’ perspective, assess sales skills, and gain customer experience insights into your senior living communities. 

Our experienced senior living shoppers uncover the entire prospect experience, from initial inquiry through the first impression, the tour experience, and post-tour follow-up.

Since our shoppers are senior living sales specialists, we have the ability to provide specific sales skills assessment in addition to the overall customer experience.

Our team is available to mystery shop by webform, phone, and in person.

What our clients have to say:

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